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Limited Warranty
Airfone (India) Ltd. warrants that this cellular phone is free from defects in material and workmanship, according to the following terms and conditions:

1. The limited warranty for the handset extends for the first 1 year beginning on the date of purchase of the handset
2. The limited warranty for genuine and original battery packs extends for the first three (3) months beginning on the date of purchase of the handset. T Flash Card (if included), Touch Panel, Hands free and data cable is not included.
3. The limited warranty extends only to the original Consumer (Consumer) of the product and is not assignable or transferable to any other person.
4. During the limited warranty period, AIRFONE or its authorized service network may repair or replace, at AIRFONE's option, any defective product or parts thereof with new or factory rebuilt replacement items, and return the product to the consumer in working condition. No charge will be made to the consumer for either part or labour in repairing or replacing the product. All replaced parts, boards or equipment shall become property of AIRFONE. The external housing and cosmetic parts shall be free of defects at the time of purchase of the product and, therefore, shall not be covered under these limited warranty terms.
5. Repaired product will be warranted for the balance of original warranty period or thirty (30) days from the date of repair whichever is longer.
6. The consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:
1. In case of incomplete warranty card and Invoice, i.e. (no mention of dealers sign, date and seal or expiry date) then warranty will cease to be in force.
2. The product has been subject to: abnormal use, abnormal condition, improper storage, exposure to moisture or dampness, exposure to excessive temperature or other such environmental conditions, unauthorized modifications, unauthorized repair including but not limited to the use of unauthorized spare parts in repairs, misuse, neglect, abusive, accident, alteration, improper installation, Acts of God, spill of foods or liquids, maladjustments to customer controls or other acts which are beyond the reasonable control of AIRFONE, including deficiencies in consumable parts such as fuses and breakage or damage to antennas, unless caused directly by defects in materials or workmanship, and normal wear and tear of the product.
3. AIRFONE was not notified by consumer of the alleged defect or malfunction of the product during the applicable limited warranty period.
4. The product IMEI / serial number of the necessary date code has been removed, defaced or altered.
5. The product was used with or connected to accessory not supplied by AIRFONE, not fit for use with the product or used in other than its intended use .
6. The battery was short circuited or seals of the battery enclosure or cells are broken or show evidence of tempering or the battery was used in equipment other than for which has been specified.
7. Performance variations arising due to passage of time, sustained usage and climatic conditions. Any extraneous particle entering the product or damaging its physical property like water, dust, soil, burn or extreme temperature
7. If a problem develops during the limited warranty period, the consumer should take the following step-by-step procedure:
1. The consumer shall contact the local AIRFONE office or contact@airfone.in or www.airfone.in for the location of the nearest authorized service center.
2. If ‘a' above is not convenient, the consumer may also contact to the place of purchase for the location of the nearest authorized service center.
3. The consumer shall arrange for the product to be delivered to the authorized service center.
4. Upon request from AIRFONE or its authorized service center, the consumer must provide Invoice, original warranty card, duly stamped and signed, or other information to prove the date and place of purchase.
5. The consumer will be billed for any parts or labour charges not covered by this limited warranty.
8. Transportation, delivery and handling charges incurred in the transport of the product to and from AIRFONE or its authorized service center will be borne by the consumer.
9. Any implied warranty of merchantability or fitness for a particular purpose or use shall be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the consumer's sole and exclusive remedy and is in lieu of all other warranties, express or implied. AIRFONE shall not be liable for any incidental or consequential damages or a loss of anticipated benefits or profits, loss of impairment of privacy of conversations, work stoppage or loss or impairment of data arising out of the use or inability to use the product.
10. While AIRFONE would take adequate steps for availability of spare parts at all the time, however in stray cases (as decided by AIRFONE or its authorized personnel) of non-availability of spare parts, AIRFONE would offer commercial solution to Consumer on its sole discretion.
11. The maximum value of claims, if entertained by AIRFONE, will be limited to the Maximum Retail Price of the product, prevailing at that point of time.
12. AIRFONE neither assumes nor authorizes any authorized service center or any person or entity to assume for it any other obligation or liability beyond that which it expressly provided for in this limited warranty.
13. All warranty information, product features and specifications are subject to change without notice.
14. All disputes are subject to the jurisdiction of the Courts of New Delhi only.

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